Is there a fee when making a payment? Yes, a fee may be charged depending on the payment method. Payments through online banking or cashless transactions are made without a fee.
What is the most convenient payment method? When paying by any method, the crediting occurs within the shortest time, except for payments made via cashless methods.
I paid by card, but the payment has not been credited. What should I do? Check if there was a debit from your card. If there was a deduction, please contact our support, and we will manually check the operation and process the crediting. If there was no deduction, please try to make the payment again.
I am not from Russia, and I cannot pay by card. How can I pay? Try to pay by card through another payment processor, such as Paymaster or Interkassa.
Can I pay with bitcoins? Yes, you can pay through a payment aggregator. When paying with cryptocurrency, we also ask you to top up your balance by 1 ruble using any other method. If you refuse, we reserve the right to suspend the provision of service.